Project management | Customer Success | Leadership

Hi, I’m Chad

Simplifying processes, leading operations, enhancing business globally.

2022-2024

Check Out My Work:

Seller Acceleration, eBay | Sr. Program Manager
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The eBay Vault | Seller Acceleration, Program Manager
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eBay Seller Store Marketing Page | Order Discounts v. Coupons | Qualitative Product Study
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Rule-based Offer Automation & Buyer Groups | Qualitative Study
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My Tools:

Salesforce
Qualitrics XM
Tableau
MicroStrategy
Figma
NICE AI
Monday.com
Hubspot
Survey Monkey
WordPress
Tidio
Drive
Office 365
Aridra SurveyVista

Areas of Practice

01

People Management

With a service oriented mindset, I love to enable my team to provide a collaborative environment.

02

Project Management

From being an entrepreneur to consulting small business on best practices to help them scale their online store or to integrate their existing brick-and-mortar.

03

Digital Marketing

Having a great product is the first order of business. Finding buyers is the next. Aiding small businesses in their improve their reach.

04

CRM Management

Managing campaigns with 20,000 contacts is no joke. Organizing contacts and campaign results in real-time is essential for ease in day-to-day tasks.

05

Experience & Behavior Surveying

Products are built in a perfect world. Users live in the real world. Understanding behaviors and experiences of users is essential in maintaining adoptions and reducing churn.

06

Strategy & Enablement

Analyzing user feedback to influence GTM product rollout strategies and updates. Enabling users to stay in the loop on changes and documentation.